by Angie Antzoulatos | Jan 24, 2017 | For Entrepreneurs
Yes, you read right – sexy. How can Customer Experience (CX) be sexy? If you are a startup providing B2B or B2C products or services, CX can be sexy when you implement a simple framework enabling you to “build-measure-learn” from your customers. Taking an...
by Phil Morle | Mar 23, 2011 | Metrics, Startup Science
Quick post – as a startup there are hundreds of numbers you can look at but few matter. Visits Page views Registered users These typically aren’t worth zip by themselves. When I want to splash the hot chilli sauce of reality on my face to get the brutal...
by Phil Morle | Aug 19, 2010 | Customer Development, Startup Science
I saw Steve Hopkins post today on hypotheses based testing and thought I’d share some ideas we’ve been using at Pollenizer. A lot of startups we see and work with are getting better at doing customer development, but they sometimes aren’t quite sure...