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“SEXY CX FOR STARTUPS”

“SEXY CX FOR STARTUPS”

Yes, you read right – sexy. How can Customer Experience (CX) be sexy? If you are a startup providing B2B or B2C products or services, CX can be sexy when you implement a simple framework enabling you to “build-measure-learn” from your customers. Taking an...

Numbers that matter

Quick post – as a startup there are hundreds of numbers you can look at but few matter. Visits Page views Registered users These typically aren’t worth zip by themselves. When I want to splash the hot chilli sauce of reality on my face to get the brutal...